Privacy Policy

1. Information We Collect

We collect information you provide directly when you interact with our Site.

2. Contact Form Information

When you submit a contact form or chat message, we collect:

• Name
• Email address
• Message content

3. Purchase Request Information

When you submit a "Request to Buy" form, we collect:

• Full name
• Email address
• Phone number
• Delivery address (street, city, state, postal code)
• Product selection and quantity
• Optional message

This information is used solely to process your request and communicate with you about availability, pricing, and fulfillment.

4. How We Use Your Information

We use collected information to:

• Respond to inquiries and purchase requests
• Communicate product availability and pricing
• Coordinate delivery if a purchase proceeds
• Improve our products and website experience
• Comply with legal obligations

5. Email Communication

We may email you in response to your request or to provide updates about your inquiry. We do not send marketing emails unless you explicitly opt in. You can unsubscribe from any non-essential communication at any time.

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined above, or as required by law. Purchase request data is retained for the duration of the business relationship plus applicable legal retention periods.

7. Third-Party Services

This Site may use:

• EmailJS (or similar service) for form submissions — see their privacy policy
• Google Fonts for typography — IP addresses may be logged by Google
• Analytics services (if enabled) — we will disclose specifics here

We do not sell personal data to third parties.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Data portability
• Withdraw consent (where applicable)
• Lodge a complaint with a supervisory authority

To exercise these rights, email infonoadditives@gmail.com.

9. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

10. Children's Privacy

Our Site is not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If you believe we have, contact us immediately.

11. Changes to This Policy

We may update this policy. Material changes will be posted on this page with a revised date. Continued use after changes constitutes acceptance.

12. Contact Us

Questions about this policy or your data?